Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
You could take them to small claims court and you’d likely win. A headache, but a solution.
A slightly smaller headache in the US is to file a complaint with your states attorney general.
Unless they are yet another company hiding behind bullshit arbitration T’s and C’s.
those arbitration clauses generally only cover class action, but regardless in this case going through arbitration would be cheaper for them anyway since it’s very likely the third party will side with them. Additionally, I’m fairly certain if they went through the AG it becomes a criminal case not a civil due to them violating consumer protection laws, which would likely make the arbitration clause obsolete anyway as a consumer contract or agreement can not override law.
Since no one has posted this yet so far, the Mattress Underground is the place to go for high-quality information about mattresses.
You’ll learn far more than you’d ever want to know about mattresses. And you’ll probably end up paying more too if you buy from one of the recommended retailers. But if quality is your main concern, then this is how you figure out what’s real and what’s not.
Slightly off-topic: Is there a similar website for sofas?
When I moved out, I was in a hurry and bought one after testing it for comfort for about thirty seconds. Turns out, it is, and most their product are, drop-shipped, low quality garbage.
It started falling apart after a month. Been postponing the purchase for about two years because I am not able to find reliable sources of information to guide my purchase decision.
Great sources for a mattress though. Guess I will cop one soon, as I bought my current one from Wayfair, same shit. Good riddance!
I own a skoolie (a used school bus converted to a motorhome). I acquired two sections of one of those giant sectional sofas from a woman on Craigslist who was giving them away for free. She paid $4000 for the entire thing and when I deconstructed my sections to build them into the bus I was astonished at what incredibly poor quality the things were. The framing (such as it was) was unbelievably cheap wood that looked like it was cut by a beaver, and the ends were made from OSB scraps - not even cheap plywood. The backs underneath the cushions were entirely made from nylon lawn chair straps haphazardly stapled down.
The cushions and fabric were decent enough, but the thought of paying $4000 for furniture that shitty underneath is pretty hard to imagine.
That sounds awesome! I am curious about your journey of owning a skoolie. I sometimes daydream about building a similar motorhome. Watched too many videos of Steve Wallis these days…
Is it your main residence? If it is, what do you miss the most about owning a regular home? How long did it take you to adjust and finally feel home?
The bus is not my main residence. I live in a place (Philly area) where residence in a motorhome is not really a legal option. I embarked on the skoolie journey without a realistic plan for actually living in it and so far it’s been nothing but a gigantic time and money sink. But it has been fun and I’ve developed a lot of skills (mainly metalworking like welding and riveting) that I didn’t have before. You may enjoy my build thread.
I do hope to someday be able to live in it for a few years at least. We’ll see if that’s possible.
Nice! Plenty to read before bedtime. Thanks for that!
I also build a lot of things, mostly programmable electronics housed by 3D prints. I learned so much on the journey. What I learned, in my case, are mostly transferrable skills but I don’t care very much because I like it. I see it same as collecting vinyl records. It’s fun to build stuff without financial motives or external pressure.
Hello from the other side of the world and thanks for the chat and info on your motorhome. Enjoy it! :)
Would love this for sofas. Last one I got was crap and I find myself regretting not continuing to fix up our old 80s era leather sofa. That thing was built to survive the Cold War.
I can recommend a very good brand but you’ll hate me for it, it’s expensive as fuck and will last your lifetime (I have a 50 year old sofa that is still comfy as fuck, I just need to get it reupholstered because the fabric is wearing a titch after living through two families) but like, we’re cultists about our couches
You forgot to mention the brand I think :^)
us stickley owners can get weird about our couches
My sister-in-law had a victorian-era sofa in their house for a few years. Incredibly well-built piece of furniture and quite beautiful, but truly uncomfortable. Also heavy as fuck – I’d rather move a piano.
Oh yeah, I have no idea how we got ours in the room it’s in. If we have to move it we’re gonna have to knock out a wall. Ours is comfortable tho
Thanks. Turns out I’m also mattress shopping! Appreciate the alternative option.
Your post has reminded me of this video that calculates how many mattresses you might own if every time a mattress company tried to get you to buy mattress, you did.
It goes rather off the rails once the problem of where to put them becomes a concern. It’s worth a good laugh.
This is another really good reason to be upset with the 10 yr warranty. It implies a longevity well beyond what this product can do.
And the waste. My god the waste. Piles upon piles of unrecyclable petroleum derived foam. Ok, in relative terms to our modern lifestyle it fits right in, but that’s not good.
And if it lasts half as long as they say, and they won’t touch it at the end of its life, what does that say?!
I’ve done some time in waste handling, and about a decade ago I had the opportunity to work with a mattress recycling outfit. They had set up a disassembly line that would separate the various materials within a mattress, it was very interesting to see.
My memory is failing me now, but they were sending about half the material to some other outfit that used in it production of some kind. So at least some recycling was happening through them.
The mattress industry is wild even without managing the product’s end of life. So many of the same mattress get wrapped with slightly different fabric and stitch work and sold under a different name and whatnot. Personally when mine meets its end I’m going to try a tatami instead.
I’ve had mine for 20 years and still like it but I think that’s because they just don’t make them like they used to…like most things
I also have a Tempur bed with mattress and it’s still going strong. Before I got it (maybe 4-5 years ago?) my dad owned it for maybe 10 years.
The only problem with it is that my stepmom didn’t like it and that’s why I bought it from them. And right now my current girlfriend doesn’t like it… But she doesn’t live with me and I still like the bed.
Yeah I havnt met many people that like it. Mine is super firm and I also side sleep and use their wavy pillow and have always liked it. I just cannot sleep on a soft bed and i have no back or posture problems so im gonna keep it until I can’t.
Ill probably get another one but it’ll be fun to do some research when the time comes
Firm innersprung IKEA, still going strong after around 14 years. Wish it was a.little softer tho.
My wife and I have been on our Sleep Number for almost 6 years now and it’s still going strong. Never had an issue with the pumps or anything. We got the thinnest top version and put our own 4 inch memory foam topper on top, it’s pretty nice.
We are thinking of changing to whatever they use at Disney World’s Grand Floridian Resort. Walked 30k steps in a single day, which for an overweight inactive guy like me was absolutely brutal. Normally the next day I’d be so sore (got bad joints, they hate me), but whatever magic is in those mattresses had me up next morning feeling just fine.
Simmons BeautyRest Pillow Top mattresses from the BeautyRest Hospitality Collection. Apparently you can buy them even if you don’t own a hotel!
We picked a Sleep Number because we have different firmness preferences and because I knew 3 couples at the time with a bit over 10 years of use at the time. The only complaint was one person has to air up every few weeks. It’s set to 100 and probably sags to 90 lol.
That being said, Lemmy, get the pitchforks. I wasn’t able to get a basic pump/controller, only the wifi-enabled “smart” pump. Paid $50 extra for a Bluetooth remote to not use their app. I don’t have it on the network. If the pump dies, fuck 'em. I’ll put a Schrader valve on the tube and get the tire inflator. If an RV thread is correct that 100 is 0.6psi and if my fuzzy math is correct, half a queen is the same total amount of air as a typical car tire. ~30x the volume but 1/50th the pressure
I was always under the impression that mattresses should be changed every 7 years or so. I mean, that’s a lot of use over a long period of time! A quick Google suggests a lifespan of 7 to 10 years is about right. One article on this topic is here:
If that’s the case then Tempurpedic shouldn’t offer a 10 year warranty they don’t intend to honor.
Eh, the article even says with proper care you can push a mattress well beyond 10 years
The only reasons mattresses aren’t lasting long is companies are making crappy ones and people aren’t caring for them
How do you care for it?
Mostly rotating, flipping, and keeping it protected/cleaned
Now that you mention it, it’s time for me to rotate my mattress.
I’m not gonna defend Tempurpedic not honoring their warranty but it’s disingenuous to say it failed “quickly” after 8 years of use for what sounds like normal wear to me. A lot of warranties in the mattress space have riders like using a mattress cover (which is a sensible investment regardless) and might have prevented this.
Tempur sounds like they suck, but you should probably have realistic expectations
Fair point. It lasted 4-5 years solid. 6-8 clearly rapid failure.
Quickly is relative to the 10 year warranty.
I paid (usd 5k plus - king size) with a warranty in mind. Was told ‘our material is different, worth it’ - Full sales job. I’m technical, but details matter and they’re proprietary. I trusted the warranty + brand, which was a bad, expensive move.
Realistic expectations - memory foam lasts 4-5 years, more or less depending on pressure and humidity, and should be priced accordingly. YSK!
