One thing that severely degrades the usefulness of the phone network is all the spam calls. It’s all I get these days. I can’t just call someone and have them pick up because nobody answers calls from unknown numbers.
It’s especially frustrating when I’m waiting for a call, like for a delivery, and have to pick up every unknown number.
ETA: Also, the immediacy of phone calls make them mainly used for emergencies. If I get a call from someone I know the first thought is “oh god what’s wrong?”
So I don’t call people because I don’t want to freak them out.
excellent point.
How is spam calls such a problem? Have probably had 2 cold calls the last 10 years. In norway you register on a goverment do-not-cold-call list and basically I have not gotten sales calls since.
Sadly, I live in the USA and do not have a functioning government. We can’t get health care, let alone reliable span call blocking.
I wouldn’t be surprised if the scammers used my country’s do-not-call list as a list of known live numbers to call. Because no one’s enforcing it and you don’t really know who’s calling with the number is spoofed.
How is having a functioning government? I hear it’s wonderful
Unfortunately I’ve heard the list is not well-enforced, so the do-not-call list functions more as a list of confirmed working numbers with humans on the other end. That’s why I’ve never tried using it…
I get probably 5 spam calls a week so if that keeps growing, I might have to give it a try…
How? Asynchronous communication is better for a lot of people. And now that we have really good choices for that, it’s hard to ignore.
A phone call demands that you drop everything in that moment and pay close attention to the person on the other end. If they ramble, deviate, breathe heavily, have a lot of background noise, etc, you’re stuck with that experience for the duration. Also, recording without consent is illegal in a lot of places, so you have to be able to write things down in order to refer back to the conversation if it contains any important information.
In contrast, everything else is self-documenting, can be read through multiple times, and can be handled when there is time to focus on that task. As a bonus: most people can read and understand text faster than they can listen. So it’s just more efficient.
This is precisely why you should never quit via a conversation with HR. You should send HR and your personal email an email detailing your resignation. Same for anything else that is sensitive. I’m fact you should keep record of everything you do for the company via email. It helps you personally because you can show how many good things you did that year. They can’t comeback and say you were Lazy if you can show an email trail showing the exact opposite. Similar in cases of sexual or racial abuse…don’t say anything to the perps…email them describing exactly what they did and cc or bcc your self and HR.
That thing about there not being a recording is precisely why emails give me mad anxiety and calls do not. Granted, you have to tell/text me to find a time that works for both. Otherwise, I’ll return the call at my convenience. Also, I hate when a task has to be on my mind for several days because there’s back and forth over email because of questions. Makes me anxious as well. Guess what I’m saying is, people have different preferences for different reasons and that’s fine. No reason to argue why you think your preference is objectively superior.
Granted, you have to tell/text me to find a time that works for both.
My nightmare: when I ask someone what times they are good for, and they give one specific time on one specific day.
Easy, back in the day all we had was phone call for instant communication, so not much to compare to.
Also, you didn’t call a person, you called a house or place of work. This meant it was used more sparingly (need to keep the line open/share with the rest of the house) and if you were away, then that phone call couldn’t bother you. This also meant people were used to not being able to reach who they wanted to talk to, so if you felt like letting the answering machine get it, no one would think anything of it. You were either on the phone or present in the moment, not trying to talk with a number of people who don’t know each other.
Now everyone has a phone at their hip. You can call someone and if that someone sends it to voicemail, you know they did and it can become a point of drama depending on the circumstance. Now I can be in the middle of text conversations with a half dozen people across half the world and so when my phone unexpectedly rings then I wonder who is this asshole who thinks they deserve my full attention over these other folks, even though the other person has no way of knowing about those conversations. We are expected to juggle concurrent conversations and a phone call derails that.
Y’know, I’ve been thinking it’s more than that lately. Yes, all that is true, but I think the younger generations who grew up being terminally connected to everything, always having to have a phone on them, always needing to be able to be reached by people, all their business on social media etc… I think we’ve developed an unspoken respect that when we contact people we let them respond on their own terms. If you text someone you are telling them, hey, I need something but, you can read this when it’s convenient, and you can respond when and in the method that’s convenient to you. When you call someone you are saying, I need something and I need you to deal with it right now over immediate voice chat. Yes, we can say I’m busy therefore I’ll let it go to voicemail, but in this day and age of respectful texting being the norm, we often assume a call out of the blue from a known number IS something important that requires immediate attention.
This creates a generational disconnect. Like when my phone rings unexpectedly at work, it’s 95% this one colleague in his 70s who is nice enough, but it instinctively feels rude because I feel like I need to answer. From his perspective, if I just don’t answer that’s fine and that’s the etiquette he was used to, try to call and no biggie if it doesn’t connect.
Going the other way, I know someone dealing with a person in their 80s over urgent important stuff and that person just will be utterly unreachable so much of the time. For them, there’s no such thing as “urgent enough to need immediate attention” because that was just not possible for them and society developed around the norm of folks just not being available as much.
Combination of spam callers being more prevalent and the younger generation has unbelievably high social anxiety as a direct result of them mostly being raised indoors and alone with family.
I’m not saying that the way we older folks grew up was inherently better at all times, but it certainly forced us to converse with strangers and develop those skills.
My little twin brothers and my little sister were actually afraid to call a pizza place and order pizza when they were younger. They still don’t really do phone calls aside from work related things or direct family.
I don’t know why, but I despise phone calls. I’d even rather someone video call me or talk face to face. I just find it worse than every other method of communication.
I want shit that leaves a record so when someone pulls a “I didn’t say red”, I can pull out the text or DM or whatever, and say, “So when you said red here was it that special red that’s actually blue?”
Do the people around you do that a lot?
Personally since chat/messages are now ubiquituous, call implies you need my reply/attention/input now, and/or need the vocal tonal part of communication.
If you call, and it’s clear there was neither reason, I’m annoyed. There was no reason to interrupt me, as I’ll assume there’s an emergency or urgent situation and pick up dropping whatever I’m doing.
There are exceptions of course, but nowadays those (like family get-togethers or check-ins) have honestly moved to group video chats so they’re not “calls”, either.
At my workplace, the response time for text-based messages (eg via Teams) varies wildly. Sometimes I get a response promptly. Sometimes it’s same day, sometimes it’s later that week, and sometimes I don’t get a response at all. So unfortunately the best way to get an answer I need is to just call them. Do I need that information that instant? Not necessarily, but I can’t risk the message being put off/ignored/forgotten for a week or more.
And if you really don’t want me to call you or call you back … text, email or send me a message that says
CALL ME
That is the single most disgusting uninteresting uninformative and ugliest thing that anyone can text me. You can text me a dick pick, ransom demands, blackmail images, racist crap or gore pictures of something and I wouldn’t complain and probably might even respond to you … but if you just text me ‘CALL ME’, I’m blocking your number or contact and never answering anything from you again.
I mean, there could be a worse answer.
You know what, this would be easier if done in person. I have your address as ____. I’ll be by in ten minutes.
Two words for me. Read. Receipts. I have found that someone will inevitably text me and say, “why didn’t you respond?” Fucker. You texted me. Want me to actually engage with you? Call me. Otherwise you’re now at my mercy.
I prefer calling because it’s easy to silence and just let it go to VM if I am busy. Call back immediately and that’s usually a sign of being needed.
Calling is 10 times faster for 90 percent of my issues in my job. And my job is dealing with issues for 30 different people happening simultaneously. So yea, I like to cut back time when I can.
How is skywriting so low on the list?
For me I hate phone calls because it’s someone demanding I drop what I’m doing to address whatever they want. Keep in mind, 99% of phone calls I get are at work form co-workers.
The number of “quick calls” that are actually quick I can count on 1 hand, and still have room for more. I have tasks to accomplish, things to do. And I’m spread so thin between all the things I do, there’s a fair chance I’m going to forget something about what you asked/told me. If it’s in text form I can review it when I loop back to it. You need me to check/validate/run something, cool. I have record of what, when, and if I completed it. Just because you have a question does not make it an emergency on my part.
As for my home phone, the only folks who ever call me are either telemarketers or scams. If a friend called I’d probably answer (if I have the time). But I think most of my friends are in the same boat, we have so much to do these days (non-recreation) that it’s just not easy to find time. A lot of my friends have side-hustles or a second job or are in class (like me) in order to stay competitive. When I was a kid, I remember my parents could unwind at the end of the day, friends would just come over to hang out. It just ain’t like that no more.
Because I take no joy in small talk, waste of time. I type basically as fast or even faster than I talk. I can maintaine multiple conversations at once. And I can answer when I want instead of being locked up with one person that gets its way.
Because the more serious discussion the more time I want to have to be able to convey myself concisely and prepared. Phone calls can be awkward and reactionary. plus how the fuck have we not yet solved phone audio quality and consistency problems.
I don’t like phone calls either. But now people are starting to send voice messages. Might just as well call me if you’re going to steal 3 minutes with every message, with info which could have been typed in 5 words. I ignore voice messages, I tell people I do yet they still get angry with “why didn’t you reply, all the messages is only 7 minutes of listening time it’s not that bad”. FFS
Honestly voice messages make me unreasonably angry. It’s all of the inconvenience of a phone call with none of the immediacy, like voicemail but for every sentence. Thank you for sharing my hatred, I feel less alone
Call: don’t pick up.
Voicemail: disabled.
“ah well, let’s leave a voice message then, I’m sure they’ll appreciate it.”
“I don’t want to use both hands to type” - use SwiftKey swipe. Works great.
“I don’t want to use one hand to type” - use voice to text. Works great.
“I just want to publicly use voice messages because everyone does it” - I don’t want you as a friend, family member, colleague or anything else. I hate you, everything you send me will be blocked and marked as spam and you just removed yourself from my contact list.
Phone calls used to be better when they were analog land lines. The fidelity(idk if that’s the right word, but go ahead and catch my drift) was amazing.
You could hear every breath, every intonation in voice, every shift in body language. I think our subconscious works on stuff like that a lot more than anyone cares to admit. Every phone conversation you’ve had in the past 10 years has been digitally compressed.
The headsets themselves were ergonomic. Easy to use, fit the face and head alot better than the phones we use nowadays.
