“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.
The same company that told me they would give me a $300 prepaid visa to switch. Then told me I had to stay a customer for 30 days before I would get it. And at 30 days told me I was outside the 30 day window to claim it?
I’m so surprised.
A few years ago I tried to buy a couple of phones at a T-Mobile store and the manager flatly refused to sell to me unless I also purchased their phone insurance monthly add on. The manager said he knew the practice was illegal but didn’t care.
The company is also famous for refusing to pay customers trade in value by fraudulently claiming phones have cracked screens and significant damage.
T-Mobile’s been a shit company for years.
In 2025 T-Mobile reported a net income (net profit) of $11.0 billion. Think of the poor shareholders!
That’s the price for Germany World Cup failure.
You know all the corporations are now thinking…“The prez lies with immunity. The precedent has been set. Let’s go boys…SELL SELL SELL !!”.
When I’m back stateside I just grab one of those monthly unlimited sims for like $35 and forget about it. Dang, you could probably get away with that $10 Xfinity wifi if you have a voip number although coverage probably isn’t amazing.
Buddy, I live here and I have no idea what you’re talking about. If you’re telling the truth, I send me a link, because $35 for unlimited mobile data is a steal.
The catch is that it’s “unlimited” in that sense that the mobile companies have made people accept now, i.e., deprioritized. I’m on Visible, which is Verizon’s MVNO; my plan has unlimited deprioritized everything, and it’s $25/mo, with $5/mo discount for the first two years so I’m actually paying $20/mo for now. It’s mostly good enough for my purposes; I’m usually on Wifi anyway. When I was leaving a protest and turned my phone back on, I couldn’t get enough access to check the bus schedule or text my family, so that was frustrating; dense crowds are a problem. But I was previously paying like $130/mo for Verizon, so it’s more than worth putting up with. I got some mesh radios for emergency comms.
You can buy sim cards from Walmart. Last time I was around I was using ultra mobile, although Walmart had their own brand (can’t remember the name). It was $40 no subscription for unlimited talk, text, and data although I think mint now has a similar plan for $30 Link there’s like a ton of these companies, just go to Walmart in the electronics area near the laptops and whatnot there’s a bunch of sum cards and esims you can get with different deals, I’m pretty sure they also sell mint mobile sim cards
I think Mint offers that, similar deal with Xfininity mobile but you need to have an Xfinity cable subscription
I used their wifi for my place without a Xfinity cable subscription but you could only connect two devices so I used my old phone as a hotspot and that worked for like up to four devices. It was like $10 per month.
This is some straight up MBA enshittificarion. I’m on the military plan with all unlimited yada yada, even then data is throttled down after a certain amount. Waiting for an email that says they’re supporting the troops by increasing the amount we can contribute to the economy or some shit.
Yeah, I’m a bit pissed that the military plan is changing. Bill for me is going up around $20.
Is it? I’m being moved to some new plan that doesn’t seem to actually exist.
T-Mobile raised our rate last year which is bad enough by itself after promising not to, but they also seriously reduced the quality and availability of their customer service. Why stick around for that? We switched to a much cheaper prepaid company (~1/3rd T-Mobile’s current price) and couldn’t be happier.
Edit: Was thinking about the other problems we had with T-Mobile and forgot to mention one big problem… Incoming calls routinely would not ring and voicemails left just vanished. This happened for months. Multiple friends (and a couple of doctor’s offices) mentioned it often enough that we realized we had a problem. T-Mobile’s great customer service could find nothing wrong and refused to look at the lost calls that originated from other TMO customers.
We have been grandfathered into a Simple Choice Plan for ~13 years and just switched over to whatever their comparable current plan is, and only saved $10 (woohoo). What’d you go with? I was looking into prepaid with Tmo but they’ve been in quite the steady decline for a while now.
Mint works pretty darn well. It’s still using t-mobile towers, but is a whole lot cheaper.
I switched to Mint a couple years back. It’s fine.
If you have any government assistance programs ) Medicaid, SNAP, etc.), look into the Lifeline program for potentially free cell service:
Its almost like everyone saw this coming once Sprint was allowed to merge with them, and then US Cellular
Mergers of larger corporations shouldn’t be permitted. In fact, any attempt at initiating a merger should instead initiate a breakup.
Ooh, imagine if Spirit was broken up…
they all pull this shit… three different providers besides tm here, just in the last 2-3 years.
and they get away with it, so it continues…
Again? Didn’t they do this a couple years ago too?
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I got the text today… Our bill will go up an extra $18/month. Great.
I stopped using T-Mobile a few months ago. Used to need the Internet while living in a shelter, until I moved into a government funded apartment. I now have TAG Mobile for my phone (free each month w/ 10 gigs of data), and $30/month AT&T 100mb up/down fiber Internet.
Being poor sometimes has advantages.
If you have ANY government assistance program (like SNAP), you qualify for free mobile and reduced cost home Internet.
I thought they ended the reduced home internet program.
For what it’s worth, y’all, Mint Mobile is pretty great. I actually got an email in December when renewal time came telling me I should downgrade my plan and save money, based on my data usage for 2025.
If you get government assistance, look into free mobile options, like TAG Mobile.
I dunno anyone still using the big 3 telcos, not much value over the MVNOs unless you’re really the type that wants to bundle Disney+ or something.
telcos
Are we Australians rubbing off on the international English lexicon? I don’t know how to feel about this haha
That’s definitely not new slang. In the US at least.
TIL then I guess. If I imagine someone saying this in a US accent, I just can’t picture it haha
I’ve never heard of ”telco” as a US citizen in my 40s. I’ve heard “telecom” but not “telco”.
The big companies give line prio over mvno clients.
I’m still on tracfone (cheap plan) and feel it’s also going to get axed
fyi TF got acquired by Verizon a few years ago, and thus is now a wholly-owned subsidiary, like Visible and Total Wireless
I knew that, but I have a feeling Verizon will push TF users to Visible and shut down TF. There has been issues with other prepaid users who can’t get airtime or minutes without issues.
