• Phoenixz@lemmy.ca
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    14 hours ago

    I just found out yhat you can’t trust Microsoft because they’re evil fucks! Pass the word!

    I’ve been doing that for the past 35 years already.

  • floofloof@lemmy.ca
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    22 hours ago

    Khosla had seen Microsoft’s announcement last year that it was winding down its free nonprofit licenses beginning July 2025, but, per the record, he should have still been in the clear. He renewed Canopy’s yearly license last October, and Microsoft had emailed him to confirm he would retain access until Oct. 4, 2026. Khosla had no reason to expect anything would change, and he received no additional warnings—even as Microsoft kept in regular touch about other software updates. And he later learned he wasn’t alone, when another company service representative called the very next day and told him that roughly 171,000 small nongovernmental organizations “lost everything” in their OneDrive accounts.

    In a statement emailed to Slate, Microsoft wrote that the original offers were “retired to streamline our grant offerings and simplify our grant portfolio,” adding, “We strongly advised our nonprofit customers and partners to transition to a different Microsoft 365 offer for nonprofits before their renewal date to avoid disruption and data loss.”

    As an IT person I can’t imagine just deleting customers’ data one day without keeping an archival copy. This feels like a mistake, in which case they’re being dishonest in order not to admit to their mistake. And if it wasn’t a mistake, it’s a sign that they aren’t competent at understanding their customers, making plans, or communicating. Either way, it shows Microsoft is not a company you can have confidence doing business with.

    • purplemonkeymad@programming.dev
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      2 hours ago

      I saw this on a few sysadmin posts, from what I saw and what people described I have a theory that it was an unexpected interaction.

      Those with the deletion had a expiration date for the donation licenses past the July '26 deadline. That shouldn’t have happened as far as I can tell from the notification email. We had some of these, but I think the difference was the presence of other licenses.

      Those with only the 10 donations and none of the other free licenses, would have become unlicensed when they were removed. There is a cool off for deletions, but if the licence had the wrong expiration, then the deadline date might have been set from the original expiration. Due to the incorrect extension that date might then have been in the past. Leading to the wrong deletions.

      I have no way to confirm any of that and ms are not going to admit it. I don’t think it was malicious, but is still a appalling show from Microsoft.

    • stuner@lemmy.world
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      3 hours ago

      I would go a bit further than that. To me, not keeping archival backups for at least a few months seems grossly negligent. To a degree where they should be legally liable for the damages. They probably have some waivers for that in their terms… but they may not hold depending on the jurisdiction.

    • buddascrayon@lemmy.world
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      10 hours ago

      it’s a sign that they aren’t competent at understanding their customers, making plans, or communicating

      For me that was self-evident when they rolled out Windows 11.

  • gedaliyah@lemmy.world
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    19 hours ago

    I’m increasingly convinced that “The Cloud” is just a scam. Just keep your own files.

    • chunes@lemmy.world
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      40 minutes ago

      It’s been happening as long as the internet has existed. Most of us learned this lesson earlier in life when we lost files to geocities/homestead/imgbucket going belly up

    • buddascrayon@lemmy.world
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      10 hours ago

      I never have and never will trust “the cloud”. If someone else is holding your data, it is no longer your data.

      • dustyData@lemmy.world
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        2 hours ago

        I pay for someone else to hold an encrypted backup of some data. The living data is in my server, they’re just one of the backups in case there’s a fire at my house or something. I pay because I expect legal liability from them to hold my data safely, no freemium shenanigans. And I encrypt because no one can be trusted not to mine my info for AI or sell my shit to a shady third party for profit.

    • Trump Rapes Kids@lemmy.world
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      18 hours ago

      What if there is a fire at the attractive children’s orphanage and Bill Gates offers them a new home on an island he’s developing?

      Aww, did I insult a likely pedo billionaire that the folks here like?

      • ripcord@lemmy.world
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        15 hours ago

        It figures that when you say something dumb that you blame other people for it

        Just learn from your mistake and move on, like an adult.

        • Trump Rapes Kids@lemmy.world
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          15 hours ago

          Not sure what the dumb thing would be. Seems extremely likely that Bill Gates was also part of the child raping. Melinda specifically saying his relationship with Epstein was a big part of the divorce and yet refusing to ever say she didn’t suspect him of having sexual relationships with children and instead saying people should ask those questions of him is an insanely large red flag.

                • Trump Rapes Kids@lemmy.world
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                  10 hours ago

                  Fortunately I’m not entered in the online popularity contest.

                  It figures that when you say something dumb

                  Not sure what the dumb thing would be.

                  What does this have to do with the comment that was replied to

                  Honestly, if you couldn’t connect those dots I couldn’t think of a way to explain it to you.

  • pdxfed@lemmy.world
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    18 hours ago

    Sounds like a big painting brush toward profit and Microsoft had the usual shit communication and execution.

    More to the point though, this is the fundamental lesson many people who say they went to business school or are IT experts are apparently now learning; if it’s not free and open source you can’t depend on it staying that way and the last 10 years has been a sprint to enshittify. Why someone in IT would base their entire storage and archive practice on the assumption a paid service or grant will remain free through grants, when there is no money to go around to pivot the org is naive at best. I see these as the same type who will rail against inequality, fascism, etc. and then be on Twitter and Facebook. The nobler aspects of man cannot coexist alongside boundless greed and fascism. Move early or be prepared to “be shocked” when structural inevitability comes.

    Libre Office and countless other options are out there, just waiting to be adopted. The cells have been made very comfortable by our jailers, but the keys are right there if you want freedom.

    • phdepressed@sh.itjust.works
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      20 hours ago

      Generally hasn’t been IT making these decisions. Same as cloud fundamentally just meaning offsite storage someone else owns. The PR push about how it somehow is not that was/is massive.

      The momentum of cross functionality is also massive. There exist many programs and websites that do not accept non-microslop files.