Jackson soon discovered that Amazon suspended his account because a Black delivery driver who’d come to his house the previous day had reported hearing racist remarks from his video doorbell. In a brief email sent to Jackson at 3 a.m., the company explained how it unilaterally placed all of his linked devices and services on hold as it commenced an internal investigation.

The accusations baffled Jackson. He and his family are Black. When he reviewed the doorbell’s footage, he saw that nobody was home at the time of the delivery. At a loss for what could have prompted the accusation of racism, he suspected the driver had misinterpreted the doorbell’s automated response: “Excuse me, can I help you?”

  • Fredselfish@lemmy.world
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    2 years ago

    This should be read and understood by everyone and everyone needs to cancel their smart devices from Amazon. The company needs to be broken up.

    • PeleSpirit@lemmy.worldOP
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      2 years ago

      We should also be able to delete apps on our devices. I have an LG TV that keeps wanting me to use Alexa, but I’m not positive it’s not doing its shitty thing anyway because I can’t delete it.

      • Wodge@lemmy.world
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        2 years ago

        It’s increasingly difficult to get a TV nowadays that isn’t “smart”.

          • brygphilomena@lemmy.world
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            2 years ago

            That’s easier said than done. I’ve had TVs that wouldn’t work unless TOS were accepted and I’ve had TVs scan for open networks.

            I’m at the point of opening TVs to disconnect the wireless antennas.

            • 520@kbin.social
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              2 years ago

              Remember that if a TV is connecting to random WiFi spots, it is breaking hacking laws if it logs into someone else’s unsecured WiFi where you don’t have permission to join. Permission, not security measures like passwords, is the key part that defines the legality or otherwise of what you are doing

          • PeleSpirit@lemmy.worldOP
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            2 years ago

            I see what you’re saying but you give up Netflix, Hulu, and screencasting. It’s an actual sacrifice.

            • essteeyou@lemmy.world
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              2 years ago

              You can connect other devices to your TV, like anything from a Nintendo Switch to an entire laptop/PC. Obviously they have their own privacy issues, but at least on a real computer you have some agency.

                • AbidanYre@lemmy.world
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                  2 years ago

                  It doesn’t have to be a monitor. The computer doesn’t care what the other end of the cable calls itself.

                • EyesInTheBoat@lemmy.world
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                  2 years ago

                  Sometimes occasionally but they’re probably never going to be cheap. Too hard/expensive to manufacture which is why folks like Samsung keep trying really hard with quantum dot LED panels.

                  That being said, I regret nothing about purchasing my LG C9 OLED TV a couple years ago. Works fantastic, looks fantastic and I pretty much never use the built in UI for anything by going to a Nvidia Shield for my content/streaming needs. I think the LG C series does an excellent job and it occasionally goes on sale during holidays/Black Friday.

                • Buddahriffic@lemmy.world
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                  2 years ago

                  You missed the point but also accidentally found it. The point you missed, as others have replied, is that a TV and a monitor both work as PC displays.

                  But the point you accidentally found is that monitors are pretty much TVs without the smart tv bs added in. They are priced like TVs would be if they weren’t making money from them in other ways, like getting paid for preinstalled apps and selling harvested data.

                  • PeleSpirit@lemmy.worldOP
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                    2 years ago

                    I didn’t miss that point, I really like LG channels because it introduces me to stuff I wouldn’t normally see. I had a dumb TV up until right before the pandemic and I love the smart TV features but you really sign your life away with their cotracts. I put on live cams or videos of nature while I work directly from the TV while working on my computer. I go offline a lot when I’m working on something that needs to be copyrighted yet, so I couldn’t screencast it unless I got an old computer or something to do that. I think I have unique circumstances and I’m lazy and cheap, tbh.

            • Ashyr@sh.itjust.works
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              2 years ago

              There’s cheap devices you can get to connect to the expensive device to do that for you. That way the expensive device never takes a turn for the worse.

            • 520@kbin.social
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              2 years ago

              Nvidia Shield. Or another Android TV set top box. You’re welcome.

              • TurboDiesel@lemmy.world
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                2 years ago

                I don’t recommend any Android TV box anymore that isn’t from a big brand, which pretty much leaves the Shield and Chromecast with Google TV. All those no-name Amazon boxes are lousy with spyware.

        • Flying Squid@lemmy.world
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          2 years ago

          I have two TVs. One is an small 720p set we keep in the bedroom with a connected Chromecast, and the other is a 1080p “smart” TV, but they made the mistake of building a Chromecast into it, so we literally never use the “smart” features and just cast from a phone or computer.

          I don’t care if that’s “low resolution.” I grew up with CRT TVs. 1080p is terrific as far as I’m concerned.

      • rdyoung@lemmy.world
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        2 years ago

        I have a couple of smart bulbs and switches and a couple of wyze cams around but I don’t want or need a smart doorbell, thermostat, etc. I like being able to turn off our bedroom light from my watch or phone and the smart switches work well for devices that need to be plugged in where the actual power cable is hard to reach.

    • ImpossibilityBox@lemmy.world
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      2 years ago

      I would love to get rid of my smart devices from amazon/Google but I have yet to find a single plug and play device that allows me to control all my lights, plant humidifiers, aquariums, TV, and whole house music by voice that isn’t from them or even better FOSS.