HP wants you to print things through its cloud service, wherein you pay a subscription fee for ink and your usage is routed through its servers. To encourage you to do this, it covers the USB port …

  • Sterile_Technique@lemmy.world
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    2 years ago

    Kinda baffling that anyone’s still buying HP - isn’t it common knowledge that they’re one of the worst printer brands?

  • Katana314@lemmy.world
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    2 years ago

    A gentle reminder to those coming in to complain about their prior printers: In some areas, libraries have a computer area where you can print out a reasonable number of pages. It’s not totally convenient, but generally a far better option than maintaining your own cartridge-muncher.

  • TwoBeeSan@lemmy.world
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    2 years ago

    I work at a retirement place doing tech. Have had 3 hp printers shit the bed exclusively because of software in the 6 months I’ve been there. Hp smart is so bad.

    Such a shitty company. As most of these people are former professionals they get an hp because they used it at work then get talked into the subscription ink because they aren’t 21st century tech savvy.

    One printer stopped printing because they did not have the subscription ink. They placed a normal ink cartridge in with a subscription one and the software would not allow printing because it recognized non subscription ink. Disgusting.

    So many companies want to enter this subscription hellscape.

    • Techmaster@lemmy.world
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      2 years ago

      After being in IT and software development for over 25 years, the only printer brand I bother with any more is Brother. It’s unbelievable how much better they are than everyone else. No nonsense drivers and they’re not constantly trying to force you to buy expensive ink.

      • gk99@lemmy.world
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        2 years ago

        People complain about them supposedly having DRM now or whatever but, to be frank, the fact that I can just click “print” and it actually prints makes it miles ahead by default. My printer actually functions now so I can’t say I have any regrets.

  • Gogo Sempai@programming.dev
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    2 years ago

    Never buying HP printers again, not after I got a Brother one last year. It works OOTB even with linux and there’s no such lockdown bullshit.

    • Techmaster@lemmy.world
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      2 years ago

      You would never know it from the brand name, but Brother is a Japanese company, and the Japanese are known for making elegant, well made, and easy to use stuff. Konica Minolta is also Japanese and makes pretty good stuff, but for a basic printer I prefer Brother. And don’t bother with inkjet, get a Brother all in one laser printer, and you’ll have a very reliable machine that isn’t expensive to operate. The ink won’t dry up if you don’t use it, and the drivers aren’t constantly trying to sell you anything.

  • ArugulaZ@kbin.social
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    2 years ago

    DANGER, WILL ROBINSON! Removing this sticker will reveal a consumer-friendly communications port that will deprive HP of even more money than it’s already milking you for with overpriced ink!

  • Veedem@lemmy.world
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    2 years ago

    I have been contemplating abandoning my HP (with instant ink subscription) for an Epson Ecotank. Stuff like this isn’t convincing me to stay. My subscription has already risen to $80 a year, so the value is gone.

    • PaulDevonUK@lemmy.world
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      2 years ago

      Do your self a favour and check out Brother color lasers. Prices are quite good and the speed and quality outstrip a jet by a long way.

      • Veedem@lemmy.world
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        2 years ago

        My printer is mainly used for color photos and laser printers just aren’t as good at handling those.

        • symcal@lemmy.world
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          2 years ago

          Brother also has those EcoTank-like printers.

          Even if it is not a laser, ink Brother printers are also bulletproof and as everybody says they work like a charm.

          • TheColeys@lemmy.world
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            2 years ago

            I had a brother printer and ditched it for an epson ecotank. Bought new cartridges for the brother and he cleaned it for first use, after that the half of it was empty. I just got about 30 prints from them. He immediatly flew out after this.

        • Alto@kbin.social
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          2 years ago

          Epson ecoprints might be a good alternative. Bit more expensive upfront, but so much cheaper overall.

    • trachemys@lemmy.world
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      2 years ago

      Be sure to research the ink sponge situation on the ecotank. When it is full, epson has drm to force you to get licensed service to replace it. No expensive cartridges, but expensive sponge instead.

    • LifeInOregon@lemmy.world
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      2 years ago

      I’ve had an EcoTank for two years and have been VERY happy with it. My only complaint is that I should have gone for a model that allows double sided printing.

      The price on the ink is great, that you can fill individual colors as needed is nice, and the print quality is very good.

  • tabular@lemmy.world
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    2 years ago

    People will still buy it when they suffer economically or techonological ignorance. If there was another system where people could vote on a business death penalty… HP and other printer IP holders have already earned my vote.

  • ArugulaZ@kbin.social
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    2 years ago

    Wow, HP. Way to make even Lexmark look like a paragon of corporate virtue in the home printer market.

  • tallwookie@lemmy.world
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    2 years ago

    I’ve been really happy with my samsung laser printer - bought it 10+ years ago, works flawlessly to this day