T-Mobile decided it’s just easier if they leak your info themselves, rather than let someone else leak it for the 3rd time this year.
As someone who worked (third party) for T-Mobile a good 15ish years ago: Why am I not surprised that the company that I used to take phone calls for regarding other peoples shit appearing on their online photo roll on the website somehow is having this problem?? 😆
This happened where I work. An inexperienced team was making changes to a shared code base. They made changes to make usernames case insensitive, without thinking about them ready being case sensitive. So if you logged in with user CAT123, you might get cat123’s info. And then I was left on the team that had to clean up their mess and find and understand the impact.
Their app is trash. It has been telling prepaid customers they are working on an update to the app that will support them for 3-4 years now.
And they want my bank account information to get that auto pay discount? No thanks.
Exactly. As soon as the phones on our account are paid off one by one they will leave the t-mobile account. Too bad, I was their perfect customer. Never missed a payment, upgraded and financed phones and devices, generally had a ok experience. That has changed. I had to call in to find out how to get a Port Pin, and the rep was in an office so loud I could barely hear them, and it certainly was not a US based rep.
23 years later and we still can’t sure their asses off. Complete bullshit. Is this another private equity purchase? Private equity companies should be made illegal today.
At my dad’s hospital, his records merged with someone else. Took a while to get that sorted out.
Seems dangerous
I’ve been getting data limit alerts for a few months now for a device that isn’t on my account. I couldn’t find a way to tell T-Mobile about it, unless I wait on hold for a phone call. Fuck that.
