Documents obtained by Guardian show company increased different fees to ‘offset revenue loss’ from FTC rule change

Documents obtained by Guardian show company increased different fees to ‘offset revenue loss’ from FTC rule change

Following a wave of regulations banning the surprise fees that appear at the end of a transaction, Ticketmaster stopped charging the extra few dollars it added to each order at checkout. Typically shared with the venue, the order processing fee was a boon to a global platform that sells hundreds of millions of tickets a year.

But documents obtained by the Guardian show that while Ticketmaster eliminated this fee to comply with the rules, the company simply raised the cost of different fees in a number of its venues to ensure it didn’t lose money.

  • dudesss@lemmy.ca
    22·
    2 months ago

    Boycott them, even it means resorting to smaller venues. You will likely save money and not feel guilty giving these guys any money.

      • dudesss@lemmy.ca
        4·
        2 months ago

        Haha. It might be worth looking to see what’s playing at your local venues, and see where they bring you if you simulate buying a ticket.

    • Boomer Humor Doomergod@lemmy.worldEnglish
      8·
      2 months ago

      I’ve been fortunate that my favorite band can’t finish an album and therefore haven’t been touring which makes the Ticketmaster boycott easier.

    • dogslayeggs@lemmy.world
      2·
      2 months ago

      I was absolutely fucking furious when my local soccer team switched from Seatgeek to TM for primary ticket sales. Ended up dropping my season tickets, partially because of that. Not that Seatgeek is much better, but they are at least not a monopoly.

  • ProfThadBach@lemmy.world
    13·
    2 months ago

    I quit going to concerts over 20 years ago. About 10 years ago Judas Priest was coming to Charlotte and I wanted to see them. The shitty seats were 290 fucking dollars. I love Priest but fuck that. I saw them on the Screaming for Vengeance tour for 12 bucks. In today’s money that is 40 bucks. I would pay 50 but fuck if I am going to pay 290 for any fucking band.

  • Tempus Fugit@lemmy.world
    5·
    2 months ago

    Good for them. They’ll never get a penny out of me. I refuse to use their evil service. Unfortunately that means I’ll never see my favorite artists play live, but that’s fine if this is how it’s going to be.