Tipping ‘nudges’ are now popping up on DoorDash. If you don’t leave a gratuity, you’ll hear about it.::DoorDash is the latest delivery service to nudge customers who don’t tip. It shows how intrusive tip requests are, and how important tips are to gig workers.

  • HeavyDogFeet@lemmy.world
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    2 years ago

    America’s whole tipping thing is a nightmare. Just make companies pay employees properly and if they can’t, maybe they shouldn’t be a business.

    • jballs@sh.itjust.works
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      2 years ago

      I swear to God, yesterday I was checking out at an online pharmacy and they asked if I wanted to tip. People are tipping for prescription medication now?!

  • reallynotnick@lemmy.world
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    2 years ago

    The fact I’m getting asked to leave a tip before the service is rendered is what drives me really nuts. I’ve tipped on things and got terrible service and there is no way to adjust your tip down (and it can even be hard to increase it if they really do go above and beyond in some way).

    • andrewta@lemmy.world
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      2 years ago

      It’s very easy to increase the tip.

      Tip in cash. Never use the app to tip. When the item gets to you have a cash tip ready, if you want to tip. Nice thing about cash, if they don’t want to report the tip, there’s really no way to prove the tip was given.

      • gk99@lemmy.world
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        2 years ago

        I don’t keep an ATM in my bedroom, unfortunately.

        Only time I have cash for tipping is when I get tipped.

      • Imgonnatrythis@lemmy.world
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        2 years ago

        The best thing about gig deliveries is dropoff service imo. I never see the driver so cash isn’t an option. Uber eats at least makes it easy to adjust tips and I often do adjust if surprisingly early or if they forget a drink.

  • I_Fart_Glitter@lemmy.world
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    2 years ago

    It bothers you even when you do tip. I always just tip 20% when I pay, before any service has happened, but I still get like 6 texts after my order has arrived asking me to “rate and tip!” “Don’t forget to tip your driver!!” “HEY FUCKER!! GIVE US ALL YOUR MONEY!!” Then at some point “Your driver says: Thanks for the tip! Don’t forget to rate your order from Jack in the Box!” I’m not going to fucking rate my food from Jack in the Box. It’s deep fried shame, it’s delicious and I don’t want to talk about it. Leave me alone please, it’s the middle of the night and I’m full of jalapeno poppers and onion rings and shame.

    • Copernican@lemmy.world
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      2 years ago

      I don’t understand tipping delivery drivers percentage of the goods. If they aren’t involved in the restaurant making the food, why should I tip percentage of the tab. Should really be based on distance and amount of stuff delivered. I’ve started just opting to punch in dollar amounts that feel right to me.

      • KonekoSalem@lemmy.world
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        2 years ago

        I think it comes from the thinking that ordering more expensive food means you must have higher income to afford that, so you can also afford a higher tip.

      • Saneless@lemmy.world
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        2 years ago

        That’s what I do with my drivers. Whether it’s 20 bucks or 11 or 15 I just do $5 if they’re cool with me and that’s usually the case

  • espentan@lemmy.world
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    2 years ago

    Don’t want to pay your employees a decent wage? No need to worry, that’s for the customers to sort out!

    American tipping culture is off the rails, and business owners are rejoicing, I bet.

  • BURN@lemmy.world
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    2 years ago

    Their fees and tipping finally got me to stop using the service at all. So many times a $10 tip would be left only for my food to show up an hour later and cold. It just stopped being worth it. Half the “drivers” are on foot or e-scooters at this point and the food is destroyed by the time it gets there.

    I’m sure I’m not the only one coming to this conclusion too. The prices keep going up and the quality goes down

    • Mighty Weaksauce@lemmy.world
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      2 years ago

      Absolutely! I finally took DoorDash off my phone when I realized how they were slowly increasing the price of each part of the service over time. What started as a reasonable service for a reasonable price has turned into a game of boiling the frog without him noticing the heat is rising. I noped out hard.

      • RozhkiNozhki@lemmy.world
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        2 years ago

        My coworkers are doing a doordash lunch once a week and I was ok-ish with until my fav sandwich cost me twice as much as the restaurant price. Later that week I got an email from said coworkers informing us that we were having DISCOUNTED food because they bought a doordash pass which has since expired and we need a new one to keep the prices low. This was the end of it for me.

  • kinther@lemmy.world
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    2 years ago

    I’ve never used GrubHub, DoorDash, or any of those meal delivery services. I know I’m in the minority here, but I just don’t trust people to not mess with my food in between the store and my house.

      • cjsolx@lemmy.world
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        2 years ago

        I used it during the pandemic. I also had the Chase card that gave you free DashPass for a year and it was fantastic. I made a couple orders once that promo was done and quickly determined that it was no longer worth it.

        Shame that it doesn’t look like the financials involved could ever really work except in niche situations. It was nice having food delivered to my doorstep.

  • cory_lowry@lemmy.world
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    2 years ago

    I think wages should be increased and tip if the service is good, not force those employees to live off of only tips.

  • peanutyam@lemmy.world
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    2 years ago

    We get asked for tips here in Australia where we have a minimum wage and no tipping culture - it’s rubbish because we don’t need to subsidise people’s income at all, but the app doesn’t differentiate countries customs it seems. Uber’s apps are the same always asking for tips despite minimum wage….

  • Lucidlethargy@sh.itjust.works
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    2 years ago

    I always tip, but I’m pretty fucking over it from a company perspective. Doordash, Uber, and Grubhub are raking in INSANE profits while they stiff their workers.

    These companies shouldn’t be taking more than 1% or less of every transaction. Instead, they take a WAY larger cut. They do it in the worst possible way, too. There are layers of hidden fees - everything from menu items being secretly increased in price, to fees you don’t see until the final second that they discretely lump (hide) under the sales tax column.

    Fuck these companies.

    • Astroturfed@lemmy.world
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      2 years ago

      So, all the food delivery companies operate at a loss still. They have bloated costs, spend to much to acquire customers, have to overpay/lose money on deliveries. It’s a shit business model. I really don’t get it. The fact is no one wants to pay what it should cost to pay for food delivery. Paying people a wage that makes it worth doing + supporting the corporate info structure just makes food delivery more expensive than people are willing to pay.

      If you’re going to point at the amount of money flowing through these companies, say revenue at least. Door dash had a -7.97% profit margin on their most recent figures. Somehow with billions in revenue they lose money. Maybe they’ll turn it around and be profitable, but I don’t see it happening. It’s a shit market. No one has brand loyalty, low barriers to entry, people only care who delivers the cheapest. No an industry I’d want to invest heavily in. Modern capitalism is all about establishing a brand loyalty and using it to force your competition out of business. Then screwing your customers.

      • KidsTryThisAtHome@lemmy.world
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        2 years ago

        Imagine wanting a tip for doing the bare minimum at your job. I tip mine because I always leave instructions (no doorbell kinda thing). But guess what, you don’t follow simple instructions, you don’t get a tip. Door dash is already paying you to deliver the food, you want me to also pay? If door dash wants people to continue delivering food, it’s got to be worth it for those people. If other Americans are stupid enough to keep perpetuating this well then I guess we deserve whatever’s coming.

      • Saneless@lemmy.world
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        2 years ago

        Imagine every place you ever went, no one was paid by their “employer” and you had to just pay everyone yourself

        Fucking nightmare

        Pay your employees. Charge me enough so it works out. That’s it. That’s all I want

      • imapuppetlookaway@lemmy.world
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        2 years ago

        Is it about helping out workers any more? Or is about companies - often big, profitable companies - not paying their employees a livable wage and pressuring customers to come to the rescue? At the very least, the situation is so confusing now that it’s impossible to tell whether a tip is a legitimate thing to do, or whether it’s giving in to corporate greed and cynicism.

        Just to clarify, I worked in food service as a tipped employee from age 15 into my late 20s. I totally get it, and I always tip waiters, taxi drivers, and other traditionally-tipped employees. But I don’t know what to do when everybody expects a tip. And when corporate money-lords add their voices to pressure me, it just sounds too cynical.

        • SCB@lemmy.world
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          2 years ago

          Any method of paying workers more necessitates customers paying higher prices. The money is always going to come from the customer

          Restaurants, specifically, have razor-thin margins.

          • Saneless@lemmy.world
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            2 years ago

            You act like we’re not paying higher prices

            My sandwich isn’t 12, it’s 13.50. The drink wasn’t 4 it was 5.

            The higher prices are there but the owner doesn’t get taxed on it

  • afraid_of_zombies@lemmy.world
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    2 years ago

    I travel for work often so used to use them. It was nice since it worked with my receipt software. I used to use them

    1. Costs are way too high

    2. Food was spilled, messy, and cold

    3. The tracker was a lie

    This is going to make me never use them again

  • argo_yamato@lemmy.world
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    2 years ago

    Sounds like it is annoying even if you tipped well to start with. Glad I stopped using those apps a while ago. The only value they have to me now is to browse local restaurants when I can’t think of a place to go. And a lot of times I just end up eating at home anyway.

  • andrewta@lemmy.world
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    2 years ago

    First I don’t use door dash.

    Second I basically tip when I get excellent service. A tip is not given in the service isn’t great. If it’s average service then you might or might not get a tip depending on my mood.

    The tip isn’t a replacement for a wage.

    Edit to add . If I am having something delivered, the tip is in cash at time of delivery, NOT in advance. Why would I tip before I even get the item?