Am I being cynical if I wonder if Ticketmaster just cancelled a number of tickets randomly, just so they can resell those at its new “market price.” Normally I would just assume incompetence or a mistake, but this is Ticketmaster.
If there’s a financial incentive for them to do it, then that’s why they did it. Follow the money. There are no ramifications for Ticketmaster to do this sort of abhorrent behavior. They just don’t care.
You are, and you’re probably right.
Maybe you are, but it’s what I thought too.
She initially thought the email was fake, but after realising it was from Ticketmaster she said she does not intend to buy tickets from the company in the future, despite being a loyal customer.
Loyal customer pretty much means the same as regular concert goer.
I go to quite a few concerts and all of my tickets are bought from Ticketmaster in some form. I wouldn’t call myself loyal to them as I’m forced to choose between Ticketmaster or no concert.
Exactly. Is it really loyalty when you only have one option?
It sounds better than monopoly. Image is everything.
100% right and I don’t doubt the woman from the article feels the same but if you want to add weight to informing a company they fucking suck you use terms like loyal or committed or something similar that adds the red flag to corporate that their actions are affecting their customer retention bottom line.
Edit: I feel I need to add, “in most cases.” Kinda hard for this to affect companies who are aloud to have monopolies over an industry because it throws customer retention concerns out the window. But I stand by my comment because I still think the verbiage used in the email is just the standard way of addressing corporate ran entities.
It should say “bots not approved and distributed by Ticketmaster to scalpers”.
Former touring musician here. The larger acts are contractually bound to whatever their label decides on venues and ticketing in most cases. But there’s no reason to roll over and accept these assholes at Ticketmaster as our defacto option to have live music. Support local artists and local venues if possible. I’m out in the fucking sticks, but I will drive an hour to catch a show from time to time.
Some venues can also only be booked if you use Ticketmaster. So like at. A certain scale it’s impossible for even the labels to avoid it if they wanted.
Good point. I’m an eternal optimist for an artist first movement where parasitic corps fuck right off. One day… one day…
They should be grateful for Ticketmaster sparing them that torture.
