Sixty minutes. That’s how long it took for a private Snapchat message to travel from Kristen Volpe’s phone to the FBI to the deputies standing in her elementary school hallway. On January 29, 2025, the 22-year-old student teacher at John L. Hensey Elementary in Washington, Illinois, vented to her boyfriend and two roommates — three people total — after a student closed her laptop mid-class and wiped her lesson plan. She referenced shooting the student or the school. She meant it as a frustrated joke. Snapchat’s algorithm didn’t get the humor.
No student reported her. No parent. No coworker. The flag was entirely automated. Snapchat’s policy permits voluntary emergency disclosures to law enforcement — no warrant required — when the platform determines imminent harm exists. The algorithm makes that initial call. Think of it like your Ring doorbell deciding to call 911 on its own, except the doorbell is reading your text messages.
I would be interested in reading more about how you imagine this might work.
To be up front, I don’t consider unencrypted messages on someone else’s server to be “private” at all; Snapchat can obviously see everything anyone sends unencrypted on their app. So, that’s where I’m starting from.
In this case it pertains to how the app spent years cultivating an atmosphere indicating discretion. That’s why last time I thought about it (a decade ago) it was mostly popular for sending nudes.
My position here is that the government has been pressuring private companies to give them all the warrantless data they want. And I think they shouldn’t be allowed to ask. Hell I think they should need a warrant to view surveillance data unless someone in the incident consents or the owner of the data is the accuser.
Now I acknowledge that those two paragraphs allow this situation. But I also think that we shouldn’t be holding a reasonable expectation of privacy to what a privacy advocate thinks, it should be what an ordinary citizen and user of a service thinks. In that case, either I’m old and out of touch since my sending tit pics over Snapchat days are long past (I am) and this woman had an atypical expectation of privacy. Or Snapchat isn’t properly expressing to users the degree of surveillance they’re under and this should be taken as private communication and Snapchat should be forced to either change their surveillance levels or work to ensure that the average user understands the level of surveillance they’re under.
So yeah I think this is mostly a consumer rights issue, but it’s also an issue of the government keeps asking for data on private citizens that they shouldn’t be allowed to collect themselves and I don’t think they should even be allowed to ask
If the government asks, they typically need a warrant. (There are exceptions, but they’re fairly narrow). Is there a specific example you’re thinking of?
This scenario, though, is Snapchat volunteering the information. It wouldn’t really make much sense to require the government to get a warrant to recieve a tip, would it?
And shouldn’t we applaud the practice? Sure, in this scenario it was a false positive, but if this student teacher were actually planning to do what she joked about and Snapchat sat on that information, I suspect many of the people poohpoohing Snapchat would be angry that they didn’t inform law enforcement.
I have no idea why people are using Snapchat in 2026; it was never as private or discreet as it pretended to be, as you could just take a picture of the “self deleting” message with another device. However, it sounds like people still using it need to demand E2EE direct messages. It worked for Facebook.