It even can be a feature if AI isn’t as good as the people they are replacing. For example, in the case of call centers/help lines, it might be more desirable to have a shitty system to discourage callers yet have plausible deniability…
I find I’m referencing Cory Doctorow a lot lately…
They don’t have to be as good to replace us.
It even can be a feature if AI isn’t as good as the people they are replacing. For example, in the case of call centers/help lines, it might be more desirable to have a shitty system to discourage callers yet have plausible deniability…
I find I’m referencing Cory Doctorow a lot lately…
I was in a meeting at a credit card company about 2 decades ago where a VP said exactly that - without the AI part.