Have you tried video tutorials? I have noticed that a lot of younger people are more likely to look up tutorials on YouTube than written ones.
As a GenXer, I’m kind of horrified by how much of the “how-to” universe is shifting from written instructions to video.
(No, I don’t want a video tutorial for how to knit a scarf. I want a normal pattern. Am I so out of touch? No, it’s the children who are wrong.)
Seriously, though, the next time you go through something with this employee, use a screen recorder to capture the process and then share the recording with him. Maybe it will help.
For me it depends on what I need instructions for. Some things, like maybe fixing something in my car, I’m going to go directly to YouTube… But for things I might have more familiarity with and don’t need a constant visual, I’ll take written every time.
Have you tried video tutorials? I have noticed that a lot of younger people are more likely to look up tutorials on YouTube than written ones.
As a GenXer, I’m kind of horrified by how much of the “how-to” universe is shifting from written instructions to video.
(No, I don’t want a video tutorial for how to knit a scarf. I want a normal pattern. Am I so out of touch? No, it’s the children who are wrong.)
Seriously, though, the next time you go through something with this employee, use a screen recorder to capture the process and then share the recording with him. Maybe it will help.
For me it depends on what I need instructions for. Some things, like maybe fixing something in my car, I’m going to go directly to YouTube… But for things I might have more familiarity with and don’t need a constant visual, I’ll take written every time.