Please read the rules before posting!

This is not a support forum, this is to serve a similar purpose to AskReddit, meaning to ask users their opinions on things, about experiences they’ve had, etc.

To ask general support support questions please go over to !techsupport@lemmy.world

To ask Lemmy.World support questions, please go over to !support@lemmy.world

  • phoneymouse@lemmy.world
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    2 years ago

    You removed my post that was not support related. I can only presume it was because it was simply about Lemmy (not a request for help or how to use the site) and you misinterpreted your own rule.

    Also, the post just disappeared. No reference to it again, no explanation.

    Would be nice to see you enforcing the rules as they’re actually written and also at least provide some explanation about what happened.

    • candyman337@lemmy.worldOPM
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      2 years ago

      For one, if your post was removed we are required to put a removal reason to remove it.

      Two, I see no record of it in the mod log. Are you sure it just wasn’t a victim of the intermittent downtime issues lemmy.world has had these past few weeks?

  • OutrageousUmpire@lemmy.world
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    2 years ago

    Maybe a bot would be useful to detect when a post is a support question, and reply with links to the support communities? Unfortunately I don’t think newcomers will read the pinned post or previous posts about this that have come up.

  • Treczoks@lemmy.world
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    2 years ago

    Ah, so you are making the same mistake that the reddit group did. OK, thanks for the warning, I’m heading out.