Earlier this week, Gamers Nexus, Level1Techs, and independent security researchers detailed some alarming findings about how LG’s TVs are logging and uploading data on its users. Now the company is pushing back against those allegations, saying that “Some recent media coverage may have contributed to misconceptions about how LG smart TVs work.”
LG released a statement in which it claims that its “TVs do not continuously record or transmit users’ conversations,” and that wake-word detection is all processed locally. However, the word “continuously” is doing a lot of heavy lifting here as Gamers Nexus demonstrated an LG TV keeping extensive logs of ambient conversations long after one would assume its AI assistant had stopped listening.
After the recent controversies, I added a bunch of blockers for LG trackers to my pi-hole, to stop my 8 year old TV from collecting data. It blocked a lot at first, but then suddenly nothing, I investigated a bit and saw that it had started sending only to their Vietnamese servers, which were missing from my blocklist.
Make sure you block all regions!
If they were actually wrong about anything, LG would be suing the pants off them right now.
Instead LG are “debunking” claims that weren’t actually made.
Not addressing the other areas amounts to confirmation
“We investigated ourselves and found nothing wrong.” -LG
Nuh-uh! -LG
There is also a response to that response up on Gamers Nexus and its something along the lines of: 🖕 + going through the legal agreements detailing what they (may) do with your data + more 🖕
