Microsoft is facing fresh criticism over its handling of user accounts after another customer claimed the company permanently deleted their Microsoft account.

Streamer Joshua Khane shared the situation on X, claiming Microsoft deleted both his account and associated OneDrive storage even after confirming he was the account’s owner and that it had been compromised.

In the post, he wrote: “Microsoft deleted my account and OneDrive!!?? After acknowledging that I’m the owner of the account and that it was compromised? 25 f****** years of data, thousands of euros spent on games?? My son’s baby pictures? gone.”

He continued: “All because Microsoft couldn’t bring back a compromised account?? One of the biggest companies ever couldn’t do that, so they just deleted that s*** like it was nothing?? F****** shame on you!!”

  • spaghettiwestern@sh.itjust.worksOP
    link
    fedilink
    English
    arrow-up
    13
    arrow-down
    2
    ·
    edit-2
    1 day ago

    Microsoft logs and transmits everything you type to the company by default. Imagine trusting a company to keep your passwords safe when they can’t handle basic business functions like restoring a hacked account?

  • EastofEdson@lemmy.ca
    link
    fedilink
    English
    arrow-up
    5
    ·
    1 day ago

    Shame on Microsoft for being a shit company.

    However, I don’t recommend backing up to OneDrive, but if you must, you should encrypt on your local machine first. Also, keep a physical backup. Current situation not withstanding, external SSDs are reasonably cheap.

      • EastofEdson@lemmy.ca
        link
        fedilink
        English
        arrow-up
        1
        ·
        10 hours ago

        I believe that was the advice in the early SSD days, and likely still applies for high write commercial environments.

        However, modem SSDs are fine when used in a typical home lab set up.

        Correct me if I’m wrong, but that’s my understanding.

    • spaghettiwestern@sh.itjust.worksOP
      link
      fedilink
      English
      arrow-up
      7
      ·
      1 day ago

      external SSDs are reasonably cheap.

      They’re still not out of reach for most people, but the prices are crazy now. A Crucial 1TB that was $70 last August is more than double that now. That said, most people’s data is worth far more than that.

      • Pika@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        7
        ·
        edit-2
        1 day ago

        my 4tb SSD i bought 4 years ago for about 150 is now over 2k. It’s insane some of the pricing is now.

      • Imaginary_Stand4909@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        3
        ·
        1 day ago

        Felt this 😭😭😭

        I bought 4 1TB drives way back around like 2020-2021 I think, and it was a little under $100, which I covered with an amazon giftcard. It’s been running lovely in my mirror zfs raid for about half a year now. Okay well the shitty Orico drive bay has caused some overheating but otherwise the drives themselves are fine.

        Now, like 1 of those drives would be about $70-80+ at cheapest…

  • Kokesh@lemmy.world
    link
    fedilink
    English
    arrow-up
    5
    ·
    edit-2
    1 day ago

    My wife’s Facebook account of many years got somehow hacked, at like 3am our time, don’t know how, she has an iPhone with 2FA but enabled. First she got an email at that time informing her that the account is disabled and she needs to log in and prove her identity. It got followed by another email maybe 1hr later, that the account got permanently banned. When we woke up, we tried to.log in, but were informed that it is no longer possible. So we appealed to FB email suggested by FB help forums, that you should write for an appeal against their decision. As expected, never got any reply. Those fuckers took down also her business page, as it was connected to her account. About a year after w decided, that she’ll make another account. It went fine, at one point they required her to send photos of her id. Instead of confirming her account she got banned directly again, with the page saying something about her not being eligible for FB account. Seriously, fuck that whole shit site, I hope someone takes Zuckerberg out.