- cross-posted to:
- technology@lemmy.world
- cross-posted to:
- technology@lemmy.world
Tesla Identified As Most Recalled Car Brand, Mercedes & Toyota Least::iSeeCars used NHTSA’s list of recalls from 2014-2023 to learn which of today’s cars are expected to have the most recalls over an expected 30-year lifespan.
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Yeah only with a Tesla you don’t have to drive to a Tesla shop and wait for an hour or even days, you get an OTA update.
It be better if they distinguished between both types of recall, it appears they are grouped together.
If they could fix these issues via OTA then they wouldn’t be forced to do physical recalls. They’ve had windshields fly out of their frames at highway speed, steering wheels come off, catastrophic lower ball joint separation, vehicles leaving their factory with missing brake pads…software updates only take you so far
Yeah there’s definitely been some aggregious recall issues, but the problem is the stats include minor things that only required a quick OTA, so it skews the numbers awkwardly and means we can’t properly judge the real problems they had
If they separated the numbers, we might see that either Tesla has very few real recalls, Tesla actually does have a lot of real recalls but also happens to have software ones, or it’s about normal
And without separating all we can do is guess
But the software updates are the majority of the recalls here.
Oh for sure. Definitely not disagreeing with that
That’s not a benefit really. What if they send a bad update.
Hasn’t happened as of yet.
What if a legacy manufacturer doesn’t install a corrective part appropriately and exacerbates the issue?
It’s an AMAZING benefit. You get in your car in the morning and it says stuff like “we’ve improved the ability of your auto dimming headlights to detect oncoming traffic”, or “we’ve added a setting to automatically turn on your headlights when your windshield wipers are on”, or “we’ve added an ability to move the blindspot camera window”.
A traditional car never “improves”. If your windshield wiper rain detector sucks, well too bad. Maybe when you buy another car in 10 years it’ll be better. Where in cars with OTA updates, they are constantly improved. Like I said, it’s an amazing benefit and I would imagine most other car companies are looking to adopt this model.
My computer is the most recalled product in history
Two and a half years with my Model 3. The only issue I’ve had is that my frunk sensor died, so the car thought the frunk was open, which I could override and tell it that it wasn’t.
Tesla sent a mobile tech to my office, they replaced it while I was working, and didn’t charge me a thing.
Is it called a foot in the UK?
You have to pronounce it the same way as boot though.
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Same thing with my Model S.
Used the app to submit a ticket, was kept updated on chat with the tech from the very beginning to the end of the whole thing.
Tech comes out to my house and does a computer upgrade and courtesy filter change right in my garage while I sipped coffee in sweats.
The whole thing was covered under warranty and free. People like to hate on Tesla just by association, but I’m pretty old now by internet standards, I’ve had a lot of cars and dealt with a lot of manufacturers, and Tesla was hands down the best car repair experience of my life.
Even the luxury brands I owned which would offer valet and massages in the lobby still suck compared to comfortably sipping coffee in my own house.
A defect is a defect. How it gets repaired does not make it not a defect. The point is that tesla’s have a lot of defects. Sure OTA fixes are great.
Kinda. But as a purchaser I’d rather buy an expensive product w/ consistent experience vs something that only sometimes works. Generally OTA updates are a LOT better because I don’t have to take time out of my life to go somewhere to deal with it. My time is worth a lot to me.
People keep forgetting that every recall is a fix for a bug/problem in the car. Sure, Tesla’s fixes might be easier, but that also means they have the buggier car. Until Tesla actually fixes the problem, it doesn’t matter how easy it is to fix: you still have to deal with the fallout.
That’s even more immensely true for safety-critical systems like cars. Sure, Tesla’s fix for phantom braking might eventually come and it might be an easy software fix. But wouldn’t you just rather get a car without that problem?
They follow the fail fast principle. They’ve innovated faster than anyone else. So to me, it seems intentional. Still scares the crap out of me and is one reason I don’t want one.
I’m far from a fan of Tesla and this is just clickbait. Yes they have the most “recalls”, but as quite a few have already said, those are software updates that can be handled without taking the car in, or a tech will come to the car wherever it is.
On the other hand, my Toyota RAV4 Prime had a recall where the car might shut off while driving in EV mode in cold weather! I had to take it to the dealer to get that fixed, which was a software update and probably could have been done OTA. Further to note, Toyota sends out messages to each car on the 1st of each month stating they need to perform certain recalls. Sometimes even AFTER they’re been done, simply because Toyota pulls data from dealers’ databases instead it up so the dealers’ network pushes the completed service information.
So yeah, Tesla doing a series of software patches to address…whatever it is they’re addressing isn’t bad at all. At least the owners don’t need to take it in for a patch that takes all day, then continue to receive messages for months after the patch has been applied that they need the patch.
ITT: People talking about software updates like they’re nothing when the company is trying to have software driven vehicles on the road…
Here I am feeling smug about getting a 3-year-old Prius in 2019. Best $19,000 I ever spent. It’s even paid off now.
I have mixed feelings about recalls. On the surface, it sounds terrible that you have to bring your car in because something is wrong. Yeah, it is super annoying, but on the flip side a recall means the carmaker admits to finding an issue with your car and is willing to repair it. In the past, carmakers would just kind of gloss over things that were found to be defective and hope that it wasn’t a big enough problem to demand them do anything.
So no one wants a lot of recalls, obviously, but having no recalls always means that you are on the hook when something breaks because the carmaker doesn’t think it is a problem with their design.
The article points out that a lot of these recalls for Tesla are OTA updates that don’t require you to bring the car in. It’s basically transparent to you as the owner of the vehicle.
Stupid question, what is recalled?
List here: https://www.tesla.com/support/annual-and-recall-service
I believe those are only the hardware recalls since everything else in this article is a simple OTA software update.
The manufacturer identifies an issue with a vehicle, and “recalls” it to one of their service centers to fix it. Usually this is some defect in design or a part that needs to be corrected.
Sometimes it’s the government identifying an “issue” not the manufacture. Or a government control changes that the already manufactured car doesn’t comply with so the manufacturer needs to recall the car to make it compliant. The latter happens a lot with Tesla but they can perform the recall with an update to the software remotely without the car coming to the shop, a large portion of their recalls are just software updates not deserving of the word
I want to hate Tesla, then I drove a P100D
I’ve had a M3 for 2 years and the only issue I had was a rattle in the door.
Lodged a request on the app, someone was at my work and fixed it within an hour.
