If you think humans get your order wrong, wait until you try AI.
    • BlameThePeacock@lemmy.caEnglish
      42·
      8 months ago

      Not really, they just found it still has problems at this point. They aren’t giving up.

      From the article itself:

      “Yum Brands, announced a partnership with Nvidia earlier this year with the goal of improving the technology that powers its AI operations, including the order takers.”

      "The company is still moving forward on voice AI, which remains a critical part of the product road map. "

  • RagingRobot@lemmy.world
    4·
    8 months ago

    I went to Wendy’s recently and the drive thru was all ai. It worked pretty well actually. I’m not sure how I feel about it. It’s not like they pay people a fair wage to do that job anyway

  • Aeri@lemmy.world
    1·
    7 months ago

    I always just use the app because directly inputting my order minimizes the room for error