I noticed this while shopping for something last night and also immediately noticed a huge, glaring flaw in it. It doesn’t account for products with multiple different listings under the same product page. So for example you are looking at a page that has one option for pants and a second option for trucks (just an example) where the product reviews mix reviews for both, the AI bot will think they’re all for one product. You’ll see something like “Most customers feel they fit just right, while others think they don’t get enough gas mileage.”
Reviews have always been like this. If you pay enough attention, you’ll find plenty of sellers who abuse that.
Yes, but that’s not what I’m talking about. I’m talking about the AI review summary bot combining reviews for different products into a single breakdown summary.
The issue of people abusing the combined reviews is a different issue entirely and not what I’m commenting on.
Ah, I get what you are saying now!
Once again, a !technology thread that’s full of nothing but negativity. Wouldn’t most people have agreed before this that Amazon’s review system was kinda sucky and could use improvement? Will having these summaries make the reviews any worse? Let’s see how it goes.
