I had two BlackBerry devices for work, right about the time they were going away. I’d heard the keyboard was good on earlier models but it seemed like the quality had gotten pretty cheap on the later phones. The BlackBerry 10 OS on my last phone was actually pretty good, and probably would’ve kept them in the market if they’d launched it 5 years earlier.
I never had a blackberry, but gained a hatred of them. Not for anything the phone was, but at how bad at software they were. The blackberry software to allow them to read emails from the company mail server was an over bloated, buggy and slow POS. It would forever break and the solution was always to remove and re-add it which would take a day and disrupt email for everyone.
But some CEO “needed” to use a blackberry as it looked corporate.