• partial_accumen@lemmy.world
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    1 year ago

    The restaurant has had to add a 23% service charge in lieu of gratuity to bridge the wage gap between front and back-of-house staff.

    Is this a 23% charge on top of tipping the front-of-house staff? Isn’t a “service charge” disingenuous? Why not raise prices by 23% instead?

    • kboy101222@sh.itjust.works
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      1 year ago

      Doesn’t “in lieu of gratuity” mean “instead of tipping”?

      And they don’t increase prices 23% because customers would see the new prices and just leave