Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.
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We’re going to be watering plants with Gatorade soon, we’re on our way.
It’s what plants crave!
Water? Like out of the toilet?
Did I miss the part about customer satisfaction? Guy could have just moved from solving customer issues in 2 hours to aggravating and loosing customers in under 2 minutes.
Yeah, like, how do you even help someone in two minutes?? They probably just see “oh, it’s a bot” and leave
